Rick Sheets Joins CSAA Board of Directors


Rick Sheets

Rick D. Sheets, SET, has been appointed to the CSAA Board of Directors to replace Steve Shapiro, who leaves the board due to new CSAA bylaws limiting the number of directors from any company.

Sheets is the Director of Compliance for AT&T Digital Life. During his 25-year career in the Security, Fire and Home Automation Industry, he has played many roles from technician to senior leadership. He was previously the Director of Security Licensing, DIRECTV; the Director of  Licensing and Training Compliance, Comcast; the Vice President of Training and Certification, Electronic Security Association; and Director of National Accounts, ADT.

Sheets has also played a large role in industry affairs, currently acting as chair of the newly-formed CSAA Government Relations Committee and participating on the ESA Government Relations Committee, the ESA Standards and Life Safety Committee, the NFPA 70 Code Panel 3 Committee, and the North Carolina Licensing Task Group.

ASAP Kicks Off 2017 with First Implementation in Pennsylvania

2017 is just a week old and already there is positive ASAP news. On January 6, Bucks County, PA went live with the service. This is the first ASAP implementation in the state of Pennsylvania.

“Bucks County went live with the ASAP program and VeASAP-Concept1Dctor Security on Friday, January 6, 2017 just before noon,” said Bill Hobgood, IT Project Manager for Public Safety at the City of Richmond VA, and ASAP subject matter expert. “The ASAP implementation by Bucks County is very exciting for the program and represents another project milestone. Aside from Bucks County being the 20th PSAP to implement ASAP, this is Northrop Grumman’s first implementation with the Northrop Grumman CAD product line, and the first ASAP implementation in the state of Pennsylvania.”

“Since Friday, Bucks County has received 17 alarm notifications from Vector Security,”  Hobgood added. “Pennsylvania is the eighth state to join the program and is open for ASAP business!”

For more information on the Automated Secure Alarm Protocol (ASAP) and how it can benefit PSAPs and alarm companies, visit ASAP. 

AT&T says 2G network in ‘soft lock,’ decommissioning to begin in coming months

On January 4, 2017 FierceWireless’s Mike Dano reported that “AT&T is in the process of turning off its 2G network. But that doesn’t mean the carrier is taking the network apart just yet.”

Read the complete update at FierceWireless.

CSAA members are reporting varying degrees of 2G sunset activity in their networks.

CSAA Notes the Passing of Joseph Comunale

The members of CSAA join the alarm industry in mourning the passing of Joseph Comunale. Joseph was a sales associate at Tri-Ed Distribution, Inc. He was 26 years old, a graduate of Hofstra University and an avid hockey player. Our thoughts and prayers go out the Comunale family at this difficult time.

Family and friends may call the Lacerenza Funeral Home and Cremations Services – 8 Schuyler Ave in Stamford on Tuesday, November 22nd from 1pm – 9pm.  A Mass of Christian Burial will be celebrated on Wednesday, November 23, 2016 at 10am at St. Leo Church – 24 Roxbury Road in Stamford.  Entombment will follow at Putnam Cemetery in Greenwich.  To leave online condolences please visit www.lacerenzafuneralhome.com.



State Farm’s Joe Miskulin Honored with CSAA President’s Award for Leadership in Education, Proprietary Monitoring

On October 26 at the Central Station Alarm


Joe Miskulin, left, with his President’s Award and CSAA Executive Director Jay Hauhn

Association’s Annual Meeting in Marco Island, Joe Miskulin, manager at State Farm Central Monitoring Services, was awarded the CSAA President’s Award for his service to the monitoring industry. Miskulin, who was not in attendance at the Annual Meeting, was presented with his award at the CSAA Fall Operations Management Seminar (“Fall Ops”) in Elizabeth, NJ, on November 14.

“This is completely unexpected and humbling for someone like me, who came into this profession with a ton of questions and no experience to speak of,” said Miskulin. “I don’t have the words to thank all of the mentors that have helped me along the way.”

Miskulin has been with State Farm Insurance for 35 years, the last 20 as the manager of the State Farm proprietary central station. He is one of the founding members of the CSAA Proprietary Council, which started in 1999 with a change in the association’s bylaws permitting not-for-profit central stations to become regular members. He has served on the CSAA Board of Directors since 2008 and been the co-chair of the CSAA Education Committee since 2009.

“We congratulate Joe on receiving this well-deserved recognition in front of his peers and the membership that he has worked tirelessly to support for many years,” said CSAA President Pam Petrow. “As chair of the Proprietary Council and co-chair of the CSAA Education Committee, he has accepted leadership roles that have been very important to the growth and sustainability of the membership. He has led the Proprietary members, driving participation as well as content for meetings. On the education front, he has listened to the participants and worked to find topics and speakers, particularly for our annual Fall Ops event, that are relevant and engaging.”

It’s fitting that the President’s Award was presented at Fall Ops. “One of the highlights of my year is coming to the Fall Operations Management Seminar and having the opportunity to learn from my colleagues and friends,” said Miskulin, who called Fall Ops “the one industry event for central station personnel presented by central station personnel.”

“We’re an association that deals with security, yet I have never known a group more willing to share ideas and best practices with their ‘competition’ in order to achieve a common goal — to safeguard the public,” said Miskulin.

“As CSAA leaders and members have been working to revitalize CSAA, Joe’s efforts have significantly contributed to our success,” concluded Petrow.